Profile Settings
Manage your personal account settings including your display name, contact details, profile picture, password, and account security preferences.
Overview
The Profile settings page is where you control your personal identity within the Voxvaani platform. This includes the name your team members see, the email used for login and notifications, your contact phone number, and your account security credentials.
Profile Information
Editable Fields
| Field | Description | Editable? |
|---|---|---|
| Name | Your display name shown across the platform | Yes |
| Your login email and notification address | Contact support or an admin | |
| Phone | Your contact number with country code | Yes |
Updating Your Profile
- Navigate to Settings from the sidebar and go to the Profile section
- Edit the fields you want to change:
- Name — type your updated display name
- Phone — enter your phone number with the correct country code
- Click Save to apply your changes
- A success notification will confirm your profile has been updated
Profile Picture
To set or update your avatar:
- Go to Settings from the sidebar and go to the Profile section
- Click on the avatar placeholder or current image in the profile header
- Select an image file from your computer:
- Supported formats: JPG, PNG
- Recommended dimensions: 256 x 256 pixels
- Maximum file size: 2 MB
- Adjust the crop area if prompted
- Click Save to apply the new avatar
The avatar appears in the top-right user menu, in activity logs, and in team collaboration views.
Password Change
Password Requirements
Your password must meet the following criteria:
| Requirement | Detail |
|---|---|
| Minimum Length | 8 characters |
| Character Mix | At least one uppercase letter, one lowercase letter, and one number |
| Special Characters | At least one symbol (e.g., !, @, #, $) |
| Uniqueness | Cannot be the same as your current or previous 3 passwords |
Changing Your Password
- Navigate to Settings from the sidebar and go to the Profile section
- Scroll to the Password section
- Enter your Current Password
- Enter a New Password that meets the requirements above
- Confirm the new password by typing it exactly again
- Click Update Password
After a successful password change, you will remain logged in. However, you will need to use your new password the next time you sign in.
Account Security
Never share your password with anyone. Voxvaani support staff and administrators will never ask for your password. If you receive such a request, report it immediately. Phishing attempts and social engineering tactics often target account credentials — always verify the source before responding.
Account Security Best Practices
| Practice | Why It Matters |
|---|---|
| Use a unique password | If another service is breached, attackers cannot reuse your credentials on Voxvaani |
| Rotate passwords regularly | Change your password every 90 days to limit exposure from undetected compromises |
| Avoid public Wi-Fi | Do not log in on unsecured networks; use a VPN if remote access is required |
| Log out on shared devices | Always sign out when using a shared or public computer |
| Monitor account activity | Periodically review recent activity on your dashboard for unfamiliar actions |
Session Management
Voxvaani manages login sessions with session tokens. If you suspect unauthorized access:
- Change your password immediately from the Profile settings page
- Contact your administrator to review recent login activity and revoke suspicious sessions
- Sign out from all devices — log out manually from each device you use
- Review your profile information — verify that your email and phone number have not been altered
Account Deletion
Warning: Deleting your account is permanent and cannot be undone. All data associated with your account — including campaigns, contacts, and analytics — will be removed.
To request account deletion, contact your administrator or the Voxvaani support team. Depending on your organization’s data retention policy, some records may be retained for compliance purposes.