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Getting StartedDashboard Overview

Dashboard Overview

The Voxvaani dashboard is your command center. After logging in, you will see a summary of your account’s activity, resource usage, and quick access to all features. The dashboard layout adapts based on your role — admins get a broader, platform-wide view while clients see information scoped to their own activity.

Layout at a Glance

The dashboard follows a three-column layout that surfaces information progressively:

ZonePositionPurpose
SidebarLeft columnPersistent navigation panel with links to all features, campaigns, contacts, and settings. Collapse sections you rarely use to reduce visual noise.
Main ContentCenter columnSummary cards, performance charts, quick-action buttons, and the primary workflow area. This is where you will spend most of your time.
Activity PanelRight columnReal-time activity feed showing recent campaigns, imports, transactions, and support updates. On smaller screens, this section moves below the main content.

Role-Based Dashboard Differences

FeatureAdmin ViewClient View
Summary CardsPlatform-wide totals (all users)Your personal usage only
Revenue/Spending ChartsFull financial overviewYour own billing and transactions
User ManagementFull access to manage usersHidden
Recent ActivityAll platform activityYour own activity
Bulk ActionsAll campaigns, all usersYour own campaigns
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Admin users can switch between an aggregate platform view and a filtered view showing only their own activity. Use the filter controls at the top of the dashboard to toggle between views.

Dashboard Components

Top Navigation Bar

The header provides persistent access to platform-wide controls:

ElementPurpose
LogoClick to return to the dashboard from any page
BreadcrumbsShows your current location in the platform hierarchy; click any segment to jump back
SearchQuickly find features, contacts, campaigns, and settings pages
Wallet BalanceYour current monetary balance displayed prominently
User MenuAccess profile, settings, help documentation, and logout

Summary Cards

The dashboard displays key performance indicators as clickable cards. Each card shows your current usage and links to a detailed view for deeper analysis.

CardWhat It ShowsActions You Can Take
Total CampaignsCount of active and completed campaigns across all channelsClick to open the campaigns list with status filters and bulk actions
Voice Minutes UsedTotal voice minutes consumed this billing cycleClick to open voice call logs with date-range filtering and analytics
WhatsApp MessagesMessages sent via WhatsApp this cycleClick to open WhatsApp analytics and the message inbox
Emails SentTotal email dispatches this billing cycleClick to open email campaign reports with delivery metrics
BalanceCurrent wallet balance (monetary)Click to open the billing page to add funds or review transactions
Active NumbersPhone numbers linked to your accountClick to open the phone number inventory to manage, purchase, or release numbers
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[Screenshot: Main dashboard showing summary cards, charts, and recent activity]
Highlight: Overview cards showing resource usage metrics
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You can customize which cards appear on your dashboard by clicking the gear icon in the top-right corner of the cards section. Drag and drop to reorder them based on your priorities.

Charts & Analytics

Visual analytics help you track performance at a glance without digging through reports:

ChartWhat It Shows
Campaign PerformanceSuccess rates, answer rates, and engagement metrics broken down by channel
Resource Usage TrendsDaily and weekly visualizations of voice minutes, WhatsApp messages, and email consumption
Revenue/Spending OverviewAdmin-only financial summary of platform-wide revenue and spending over time

Charts can be filtered by date range and channel. See the Metrics & Charts guide for a deeper explanation of each chart type.

Quick Action Buttons

Common tasks are accessible directly from the dashboard’s action bar, eliminating the need to navigate through menus:

ActionWhat It Does
New CampaignLaunch a voice or WhatsApp campaign with a guided setup flow
Add ContactImport a CSV file or manually add a single contact to your database
Buy ResourcesPurchase additional voice minutes, WhatsApp messages, email credits, or CRM leads
View ReportsAccess detailed analytics with export and print capabilities

Recent Activity

The right sidebar (or bottom section on smaller screens) shows recent platform activity:

Event TypeDetails Shown
Campaign EventsLatest launches and completions with status indicators
Contact ImportsRecent imports showing the number of records added and source file
TransactionsPayment and transaction history with amounts and timestamps
Support TicketsTicket updates and resolution statuses

Use the sidebar navigation to switch between the main dashboard and reports pages.

Customizing Your View

Tailor the dashboard to your workflow:

SettingHow to AccessEffect
Card VisibilityGear icon in the cards sectionShow or hide individual summary cards
Card OrderDrag and drop on the cards gridReorder cards by priority
Sidebar SectionsCollapse toggle on each sidebar groupHide sections you rarely use to reduce clutter
Date RangeDate picker above chartsFilter all charts and metrics to a specific time window
Channel FilterDropdown in the analytics sectionLimit charts to voice, WhatsApp, email, or all channels

Best Practices

  • Bookmark the dashboard in your browser for quick access
  • Refresh the page periodically to see the latest metrics — the dashboard does not auto-refresh in real time
  • Use the search bar for rapid navigation — type any feature name or contact to jump directly
  • Customize your layout by collapsing sidebar sections you rarely use and reordering cards by priority

Next Steps

Now that you know the layout, try these: